Hi, I'm Rafael

IT Analyst

IT Systems Analyst with 8+ years across casinos, fintech and hospitality. Keeping hotel and resort systems running, and building software with AI agents in my free time.

Reach out

About

I'm an IT Systems Analyst in the hospitality industry, administering core hotel systems and their integrations, keeping operations running smoothly, documented and audit-ready. Over the past eight years I've led technical teams, helped deliver five casino openings and supported compliance-driven operations across casinos, fintech and hospitality.

In my free time I build software as a hobby. Web apps, browser games and AI-powered developer tools, often with coding agents in the loop. I enjoy understanding systems end to end, whether that's a hotel integration or an agent pipeline.

Tech

Systems & IT

Hotel PMS Systems
POS Systems
Active Directory · MS365 (Entra, Intune)
Google Workspace · JumpCloud
ServiceNow · Freshworks
Linux · Networking (CCNA)

Development

JavaScript
HTML & CSS
Git

AI Tooling

Claude, Codex, Kimi
MCP
Agentic AI
Multi-Agent Systems
Prompt Engineering

Get In Contact

Feel free to say hi.